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STEP 1 |
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OKHLA Bodyshop
B-6/6,Okhla Idnustrial Area, Phase-II, New Delhi - 110020 |
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WAZIRPUR Bodyshop
A-3, Wazirpur Industrial Area, Next to Richi-Rich Restaurant, New Delhi- 110054 |
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bodyshop.okhla@ranamotors.in |
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service.wzpr@ranamtoros.in /bodyshop.wzpr@ranamotors.in |
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011-40877777 |
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011-26389931 |
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Mr. Sanjay Bansal [9873026000] |
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GURGAON Bodyshop
Qila No. 8/2. Mustakil No. 25, Sector-17-18, Dividing Road
Gurgaon 110052
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0124-2340140/141/142 |
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STEP 2 |
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To process you claim d provide the following information:
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Police FIR required.
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In case of theft, third party damage, injury, death or major accident.
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Please report the matter to the nearest police station and obtain a copy of the FIR.
In case of accident/ damage outside Delhi:
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Please contact the nearest office of your insurance company or
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Inform the Delhi Regional Office of the Insurance Company and send intimation letter.
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If it's a major damage it is advisable to get a spot survey done with the help of the nearest Insurance Office.
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STEP 3 |
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To Process your claim do provide the following information:
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On bringing the car to the workshop during working hours 9.30 AM to 06.00 PM on all working days of the week with following documents should be available with you.
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Original Registration Certificate.
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Valid Driving License of the person who was at the wheel at tie time of accident.
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Original Insurance Policy / Cover Note.
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Copy of FIR, if lodged.
The following action will be taken by Rana Motors.
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Preparation of accident /damages repair estimate to convey to insurance co /Surveyor.
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Call Surveyor from insurance company or to use own panel.
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To Assist Surveyor to take photograph and asses the loss.
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Start repair job at the earliest possible.
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STEP 4 |
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When your car is completed from the repairs.
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Once Surveyor inspects (if requested) the customer is informed for taking delivery.
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The bill of repairs / REPLACEMENT IS PREPARED AS FAR AS IN SERIATIM OF ESTIMATE.
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The assessed amount of loss will be paid by the customer in Cash or Demand Draft.
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STEP 5 |
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How to receive the insurance claim directly.
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Customer (Registered Owner and Insured) deposits the following duly counter signed, in original to the Insurance company.
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Bills of repair.
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Receipt of payment issued by Rana Motors.
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Salvage deposit receipt to obtain from Rana Motors.
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Sign the discharge Voucher, Affixed with a revenue stamp.
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STEP 6 |
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In case of theft - do the following:
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Immediately lodge FIR with Police Station give the following:
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Registration No. of the Vehicle.
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Engine Number and Chassis Number.
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Write a letter to the Insurance Company and RTO.
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Extend full cooperation to insurance investigator for concluding as well as in arriving at the market value of the stolen vehicle.
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If vehicle remains untraced, obtain an untraced report from the Police, get it authenticated by the investigator of the Insurance company.
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After advise of insurance company arrange the transfer of RC in favor of Insurance company, surrender both keys of car and letter of subrogation.
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